
Sarah Morris
General Manager People & Capability
Palmerston North City Council
With over thirty years in the workforce Sarah's career has transitioned through three clear and distinct phases, beginning with running her own restaurant and providing advisory services in the hospitality industry, and from there transferring her experience and skills into business operations and generalist HR management in the NZ contracting and payroll sector. It was a natural transition into the third and current phase of her career specifically focused on capability and organisational health and productivity from a people perspective.
This last phase has predominantly been spent working in large scale infrastructure construction and maintenance companies and has been during a time of significant technological change and adoption for people leaders. Sarah is currently the GM People & Capability (technology) for Palmerston North City Council where she is able to really accelerate the integration of people and technology capabilities for best possible outcomes, most importantly workplace wellbeing and job satisfaction.
SESSIONS
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Case Study: Designing an AI Tool to Deliver on Outcomes by Creating High-Performing Project Teams
Palmerston North City Council have been excelling in AI adoption and implementation. They have designed an in-house AI tool that dives into skills taxonomy. It is designed to match jobs with the skill set required for commissioned projects. Hear from Sarah Morris as she takes us through the journey of bringing this to life, and how the tool will continue to evolve as the needs of the business change.
Evaluating how an AI‑driven skills taxonomy can improve project team formation and workforce utilisation
Understanding the design decisions, data foundations and organisational insights that shaped the development of the in‑house tool
Assessing how the tool adapts to evolving business needs and supports more consistent, outcome‑focused project delivery
Sarah Morris, General Manager People & Capability, Palmerston North City Council