Charlotte Ward

Chief People Officer

Kiwibank

Charlotte Ward is a global HR executive with a wealth of expertise in organisational change and transformation, HR strategy, talent and leadership development. Charlotte joined Kiwibank as Chief People Officer in September 2020 and has led major initiatives that have strengthened Kiwibank’s reputation as a great place to work, including a culture re-set, creating a more inclusive and development focused workplace, and a refreshed EVP.

This includes a shift to supported leave, introduction of one wellbeing day per quarter, and an enhanced Parental Leave package.Prior to returning to New Zealand, Charlotte spent 13 years overseas, in senior leadership roles at BP and Prudential (UK) and Chief People and Culture Officer at AIA (Australia).

SESSIONS

10.00

Chief People Leaders’ Panel: Redefining the Future of Work in Aotearoa

Charting the roadmap of what HR leaders are looking for when it comes to resourcing for the organisation – balancing the tech and human resources
Diving into how skills and capabilities are what are driving recruitment strategies – moving away from traditional roles and job descriptions to modern requirements
Rethinking recruitment in the age of AI – unpacking what talent acquisition looks like when intelligent tools reshape sourcing, screening, and decision-making
Addressing the elephant in the room – how can AI assist with Aotearoa’s skills shortage
Embedding Te Ao Māori principles when it comes to AI adoption and the workforce and its capabilities

Moderator: Jo Fair, Chief of People & Culture, Southern Cross Healthcare

Panellists:

Charlotte Ward, Chief People Officer, Kiwibank

Samantha Ford, Chief People Officer, Awanui Group